As long-time Maximo service providers, one of the requests that we have heard repeatedly is for external contractors or seasonal workers to be able to enter data against Maximo Work Orders. No matter the industry you're in, you likely work with external organizations who provide some kind of specialized service that you don't staff in-house. And several types of companies hire seasonal workers who aren't on staff year-round.
Nobody wants to pay for software licenses for occasional workers to enter data against Work Orders, and Maximo site licenses have become a bit of a golden unicorn in the past decade - you hear they're out there, but don't know anybody who has them.
To this point, options have been fairly low-tech or cumbersome for the Maximo user organization:
Cue: The Service Order Hub
With the Service Order Hub:
The Service Order Hub also allows you to request quotes, request service level estimates, negotiate contracts, and resolve service order disputes electronically. We publish a streamlined version of the Maximo Work Order to The Order Hub where it can be accessed by your business partners - external contractor organizations, seasonal contract workers - allowing you to collaborate online, and giving you both a fully auditable order history.
Learn more about The Order Hub on our website.