The Order Hub for Sellers
Seller, vendor, manufacturer, provider, contractor... whatever you call yourself, you're in the business of selling something to your customers.
We're in the business of making it easier for your customers to buy from you.
We're in the business of making it easier for your customers to buy from you.
We built The Order Hub to give buyers and vendors an easier way to communicate throughout the ordering process. We noticed that no matter how much technology the buyer had on their side, and no matter how much technology the vendor had on their side, between them there was faxes, emails, phone calls, and inconsistent or nonexistent records of the evolution of orders as they were processed.
The Order Hub
Benefits for Sellers
Benefits for Sellers
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Always be reachable
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How much time do you have to return a message before your customer looks for another vendor? The Order Hub lets you configure auto-responses to let your customers know you're on the job. Easily provide updates to requests, orders, and inquiries online at any time.
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Use The Order Hub for faster, trackable fulfilment of materials or services orders
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Ordering stuff is done through purchase requests purchase orders, ordering services is done through service requests and work orders. We have created The Order Hub for Materials and The Order Hub for Services to handle both processes.
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Use your existing system, use The Order Hub, or use both
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The Order Hub can serve as a standalone fulfilment system where your customers can create requests and orders and you can both track them throughout the order process. It can also be integrated with your existing fulfilment system, so you can continue to use your existing inventory or fulfilment systems to process orders, and use The Order Hub for any orders where more communication with the buyer is required.
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No training required
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It shouldn't take a lot of time to learn a system that's designed to save you time. So The Order Hub was designed to be intuitive. You can download the user guide just in case, but we bet you won't use it.
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Cut the time it takes to talk about an order
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Most of the orders you receive are processed without a problem. But when there's a problem, part of the problem is how long it takes to iron out the details with your buyer. The Order Hub includes full functionality to communicate back and forth with your buyer - corrections, questions, changes, substitutions, delivery dates - and it's all online, with full history maintained.
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Simple time tracking for service orders
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The Order Hub for Services allows your workers to record their time directly against work orders, it allows you to review and approve their time, and it allows your buyer to view the time reported against the order.
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Maintain full order versioning history
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Every change, correction, negotiation, substitution, request for delivery date, etc. is maintained in order version history so you'll always have a record of who changed what, when.
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